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Return, Refund, Exchange & Cancellation Policy

Return, Refund & Exchange Policy

At JAONSHA SOLUTION PRIVATE LIMITED, we aim to ensure you have a smooth shopping experience. Please review our policy below for returns, exchanges, refunds, and cancellations.

Quick Summary

  • 7-day easy return & exchange
  • Refund processed within 5–7 business days
  • Exchange available for size, color, or defects
  • Cancellation allowed within 24 hours

Returns

We offer a 7-day return policy from the date of delivery. To be eligible for a return:

  • Item must be unused, unworn, and in original condition
  • All tags and packaging must be intact
  • Proof of purchase is required

Exchanges

We offer exchanges within 7 days of delivery for:

  • Size issues
  • Color preferences (subject to availability)
  • Defective or damaged products

Exchanges are subject to stock availability. If the requested item is unavailable, a refund will be processed instead.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original payment method within 5–7 business days.

Cancellation Policy

Orders can be canceled within 24 hours of placing the order. Once the order is shipped, cancellation is not possible.

Non-returnable Items

  • Items purchased on sale or discount
  • Innerwear and personal use items
  • Customized or made-to-order products

How to Initiate a Return or Exchange

To start a return or exchange request, please contact us with your order details:

Shipping for Returns

Return shipping charges may apply unless the product received is damaged or incorrect. Our support team will guide you through the process.

Policy Updates

JAONSHA SOLUTION PRIVATE LIMITED reserves the right to update or modify this policy at any time. Changes will be reflected on this page.

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